1. Training should bring about development and change.
Training provides new knowledge and new skills, and gives rise to changes in attitude and behavior. Program participants begin to act and change their habits before the end of the course.
Participants know exactly what to do with their new knowledge after the development program. For each topic there are concrete tools and methods to help them on their way.

2. Training and development is a process.
Personal training and development is a never ending process. It involves activities before, during and after a development program.
The activities comprise the following stages: definition of the objectives of personal development, preparation, inspiration, implementation and follow-up.

3. Personal development must be an integral part of company strategy.
People are the company's most valuable resource. Every company or organization should have a "people strategy" -- for the recruitment, training, inspiration and development of all staff.
The strategy should be an integral part of, and play a key role in, the organization's overall strategy.

4. Training requires management commitment.
The benefits of training are enhanced considerably if management is firmly committed at all stages of the training process.
Managers should identify with the goals, form and content of the training. They should participate in the training along with their staff, and give it their unreserved backing. They must actively participate in implementation and visibly abide by the principles of the training.

5. Training must be inspirational.
There can be no development or change in behavior without inspiration. This puts heavy demands not only on the content but also on the form of the training, and on the instructor's role in inspiring and motivating the participants.
People have different ways of learning, and instruction must be varied accordingly.
Good instructors are more than just experts in their subject. They must also possess special teaching skills.
Lively instruction methods hold the participants' attention and make it easier for them to retain what they learn.

6. Training is for everyone in the company.
If an organization's objective is to implement major changes, everyone in it should be involved.
This is especially true if the objective is to achieve better financial results, raise the level of service, develop the staff, change attitudes and behavior, improve communication and cooperation, and enhance overall quality.
All employees must be cometent so they can do their specific jobs as best they can. In addition, everyone needs periodic training in more general subjects.

7. Training must be easily understood.
All the topics that go to make up the training should be based on the best and most recent knowledge and experience in the field.
The training and knowledge should be presented in such a way that they are accepted and understood by experts and non-experts alike. It should be clear from the written and oral presentations the extent to which the course consists of a simplification of a more complex subject.

8. Training requires tools and written material.
Training should contain "two courses in one": an oral presentation and detailed written material for every participant.
Written material needs to point out concrete methods and tools to help the participant apply what has been learned.
The material should serve as a reference work which faithfully reproduces the program content. The participant will then be able to concentrate on listening and active participation rather than on note taking, and will be able to go over the topics and study them after the training program.
Participants' materials, should preferably be illustrated with pictures and symbols to make it easy for the participants to understand and memorize, and to provide more inspiration.

9. Training must be tailored to the target group.
The content of the training needs to be geared to the needs of the target group.
The particular profession or job and the current work situation, as well as the participants' age, education, position, prior knowledge and specific needs, must be taken into account.
Both oral and written presentations should carry straightforward messages given in language that is directly understood by the target group.

10. Effective training is holistic.
The training should be based on a holistic view of life.
The ideal situation is achieved when two or more complementary facets of the participants' lives are made to work in harmony: Private and working life. Efficiency and job satisfaction. Planning and creativity. Focusing on results and human relations. Quantitative and qualitative use of time. Inspiration and implementation. Experience and fresh ideas.

TMI,US
8270 West Charleston Blvd.
Las Vegas, NV 89117

tel: 702-939-1800
fax: 702-939-1804
email: tmius@tmius.com


©2001 TMI,US