She is President of TMI US partner with the multinational training and consulting organization Time Manager International. Her Ph.D. was earned at the University of California at Berkeley where she studied both political science and education. She has two master's degrees, one in international relations and another in psychology. She is a licensed Marriage and Family Therapist.

Prior to her joining TMI, she was the founder of an educational corporation that produced major personal development rallies for thousands of people. While in her twenties, she lived in Taiwan for three years where she learned to speak Mandarin Chinese. During that period, she developed a particularly keen sense of diverse ideas and approaches to management. She also studied Russian and Vietnamese during her academic studies.

As a speaker, she draws upon her broad educational background and practical management experience. Over 100,000 people from all continents have participated in and been charmed by Janelle's training programs and speeches.

As an author, she co-wrote two bestselling business books, A Complaint Is a Gift, and Emotional Value. Both were nominated for the Benjamin Franklin Business Book award. A Complaint Is a Gift is currently available in 14 foreign languages and an animated videotape on the same subject has been produced by E.T.C. She sits on the boards of publications and writes articles on a monthly basis for international and national publications. Her most recent book is Smart Videoconferencing: New Habits for Virtual Meetings.

Janelle's training program, Performing Under Pressure, based on another of her popular books, The Stress Manager, is offered around the world. Her management training program called Unbind Your Mind: The Freedom to be Creative, teaches business people how to be more original and creative. It includes 365 skill building exercises, Mind Flexors.

Janelle's client base includes Maximus, Satmetrix, the Isle of Capri Casinos, Hewlett-Packard, Chevron, Amoco, Exxon, Mandarin Oriental Hotel Group, Shangri-La Hotels, Unisys, Intergraph, Genentech, Avon Cosmetics, Paramount's Great America, Panalpina, Dragon Aire, Kaiser Permanente Hospitals, Grand Wailea Hotel, Network Equipment Technologies, the World Bank, Philips, Southwestern Bell, Morgan Stanley, and DHL, among others. Janelle is uniquely skilled at working with multi-cultural audiences. She speaks extensively throughout Asia, Europe, and Latin America.

Twice awarded the prestigious "International Trainer of the Year" award by Time Manager International, Dr. Barlow works in such exotic locations as Poland, Peru, Portugal, Puerto Rico, and Papua New Guinea. She earned the designation of Certified Speaking Professional offered by the National Speaker's Association, on whose national board Janelle is an elected member.

After suffering from heart disease as a child and ulcers in her twenties, Janelle became committed to stress management, health, and fitness. She swims two miles every day, including a solid half mile of butterflies! She has run several marathons and hikes with her husband, Jeffrey Mishlove.

Dr. Barlow is a professional, in every sense of the word, and her vast experience and talent virtually guarantees that her audiences will have a memorable (most of them would say "life changing") experience.

The key to Randi's success centers on her ability to create behavior change in individuals, teams and larger organizational units. Her energy and enthusiasm, coupled with years of business experience, enable her to unlock greater productivity and potential in others. 

Her expertise is training in the areas of personal performance and internal and external customer service. Randi's programs provide individuals and organizations current, specific and results-oriented techniques for increased productivity both on and off the job. 

Randi served as president of Pro Action Associates, she is the former mayor of Colma, California, and is co-founder of Women in the Wilderness. She has conducted hundreds of experiential training sessions domestically and abroad. 

Thousand of corporate managers and professionals have benefited from Randi's unique, entertaining and effective presentation style. Her extensive client base includes Apple Computer, AT&T, Levi Strauss, Hewlett Packard and many others.

Born in Chicago, Illinois, Jossie Aguilar Lugo, Senior Trainer for TMI US, is fluent in both Spanish and English and easily conducts her seminars in either language — or a combination of both if the situation demands! Not only bilingual, she is genuinely bicultural. She has a Bachelor’s degree in Communications and a Master of Science degree in Educational Psychology .

Jossie began her business career with Bank of America and Banamex in Mexico City. In 1985 she became an independent consultant, and established a strong client base that has remained extremely loyal .

A senior trainer with TMI since 1990, Jossie’s specialty seminars include TMI’s Putting People First, Personal Quality, Presentation Skills, Time Manager, A Complaint is a Gift, Employeeship, Heart Work, Stress Management and Creativity programs.  She has trained and spoken extensively in Central America, Argentina,  the US, and Peru and her style is very effective for both managers and frontline staff.

One of Jossie’s major projects in 2000-2001 was delivering customer service programs in both English and Spanish to every single employee of the Isle of Capri Casinos in Natchez, Mississippi, and their horse-racing track in Pompano Park, Florida.

Her long list of clients include banks and financial service organizations such as American Express, Banamex, Banco de Credito del Peru, Banca Cremi, Banco del Atlantico, and ING Barings. She has also worked with Mexicana de Aviacion, and Grupo TACA in the airline industry. Other clients include British American Tobacco Company in Central and South America, Merck Pharmaceuticals, British Airways, Grupo Sabre, Mercedes Benz, Frito-Lay, Colgate-Palmolive, Santander, Schlumberger, Grupo IUSA, and Grupo Industrial Maseda.

In addition to her keen ability to communicate strong messages, Jossie touches the hearts of everyone she works with. Her participant feedback forms almost always are straight 5s on a 5 point scale, and she frequently receives double standing ovations at the conclusion of her programs.
                            

TMI is an international human resource development company with operations in thirty-eight countries offering training programs, speeches, and consulting service in the areas of performance, service and quality. TMI presenters offer programs in eighteen languages. 

Before joining TMI, Paul was with Vital Images. While there, he founded the training department, where he honed his skills in course development, on-site training and customization of materials. He was also Director of User Services, where he gained operational experience by overseeing the training, documentation, and customer support activities for the company's various software products.

Paul has trained for top business institutions and academic centers in the United States and ten other countries. Clients include: Shell, NASA, Sterling Winthrop, Exxon, Princeton University, Mobil Oil, Stanford University, U.S. Geological Survey, Karolinska Institute, Texaco, and BHP Minerals.

Highlighted as a humorous and animated speaker, Paul pulls from all aspects of his background to blend programs that are entertaining, insightful, and educational. 

A former teacher of meditation, Paul's diverse background also includes work as an attorney and president of a futures brokerage company. He studied and lived in France and Switzerland for two and a half years, and he currently serves on the Board of the Institute of Intercultural Leadership.                             

During that period, China was still reeling from the aftermath of the Cultural Revolution. Lewis was able to witness firsthand the earliest beginnings of China's business culture. Over the last twenty years, he has seen China's adaptation to new technology from the West.

His first position in China was in Beijing working for the giant sports management company, IMG. There he became acquainted with some of China's top athletes. He played a key role in selling the ESSO official sponsorship of the Chinese Basketball Association (CBA), and the Nokia official sponsor package of the 1999 CBA All-Stars game. He initiated, planned, and coordinated the "Beijing Basketball Night," the biggest CBA sponsor/fan event in the 1998-1999 season, involving top CBA stars and advertising sponsors.

His most recent work in Asia was with 24/7 Media Asia, the online advertising wing of Chinadotcom. In that position, he was Director of Sales for the Shanghai office. While with 24/7 Media Asia, he directed a Chinese sales team of eight, using Manderin as his main language. In this position, he assigned, consolidated and reviewed key accounts. He analyzed the budget structure of clients; he produced 24/7's 20-page PowerPoint sales presentation. He helped define the company's market position in China and trained the sales staff. He was 24/7's lead sales person and directly initiated many of 24/7's Shanghai's top accounts with such companies as Motorola, Compaq, Bosch and Seagrams.

He is currently working in sales and business development for TMI,US. Always looking to be part of a new growth trend, he is keenly exploring how the newest concepts in managerial soft skills training can be developed for the ever-expanding China business market as it enters the World Trade Organization.

Lewis earned his B.A. in Foreign Languages (Chinese and Japanese) at Lewis and Clark College. He received a M.A. in Chinese Linguistics from the University of Wisconsin, Madison, in 1996. He also earned a certificate in Manderin from the Johns-Hopkins-Nanjing Center for Chinese and American Studies in Nanjing in 1998. He has achieved complete fluency in verbal and written business Manderin.

Lewis is co-author of Smart Video Conferencing.

TMI US
8270 West Charleston Blvd.
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