Emotional Value, Creating Strong Bonds with Your Customers
Best selling hard-back book published by Berrett-Koehler in 2000. Foreword by Michael Edwards, Consumer Psychologist at the University of New South Wales. $14.75 per copy. This book was nominated for the Benjamin Franklin Business Book Award. We offer discounts for orders over 10 copies.
Take a look at this PDF file to see what some of the most pre-eminent people in business say about this remarkable book.
Read a summary of Emotional Value by Business Book Review.
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