The Manager as Coach — transforming performance
Coach different types of people to achieve winning levels of performance. Effective coaching can be fully learned only through practice. This interactive session demonstrates how to:
Recognize when coaching should be used — Distinguish between coaching, mentoring, and counseling, and score your own level of expertise.
Lead an actual coaching session — Gain commitment from the coached person and establish clear contracts.
Create a positive coaching environment — Preparation for coaching sessions is key!
Understand the impact of your coaching style — Be aware of your personal style and how to develop it.
Apply your skills to a wide range of needs — Take away frequently used techniques to implement and build upon instantly.
Respond to ethical issues — Explore possible ethical issues and prepare yourself to handle them.
Handle feedback on performance — Use communication techniques to improve overall results.
Become a great coach —Take away your own personal action plan to commit to your teamʼs continual development.