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  New Approaches to Job Stress.
By Armin Brott.
This is a summary of an article appearing in Nation's Business, 1, 1994, pp. 81-82


Brott interviewed a number of consultants and summarizes strategies that companies can use to reduce the inherent stress that is part of the way a company is organized. She suggests that managers need to focus on the causes of stress, rather than on employees' reactions to stress.

Try the Team approach. Empowered teams have more control over their agendas and therefore less stress.

Encourage Employee Involvement. Keep people communicating and participating.

Reduce Head-to-Head Competition. Don't set up incentive programs that have staff competing directly against each other.

Be a Facilitator. Listen more to your employees. Facilitate their participation.

Vive La Difference. Recognize the different ways that people respond to stress. Long hours aren't necessarily stressful for some, at certain points in their lives. A young parent with a new baby at home find those long hours unbearable.

Discourage Workaholism. Reward results, not necessarily long hours.

Pay Attention to New Employees. Get your new staff to start off right with appropriate support. Learn more about their work style, so you can detect when they run into stress-related problems.

Demonstrate Leadership. Bosses set the tone. If senior managers are out of control with their stress, it hardly sets a good example for the rest of the company.

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